Vouchers Terms & Conditions
Gift Vouchers are non-refundable or transferable and must be used within 6 months of purchase.You will be emailed conformation of purchase, and you will be able to download your voucher. Please ensure the recipient is aware of their voucher code when they make their booking.
Vouchers can be claimed by calling the office to book the chosen lessons, not by email or social media. You must book lessons to at least the value of the voucher because any credit cannot be carried forwards. Please note the weight limit of any rider must not exceed 14st or 89kg in full riding wear including footwear. No person under 4 years old can be allowed to ride. Being over our weight limit will be a breach of the terms and conditions – we do weigh all riders for horse welfare. We do not allow riders to ride if they are over our weight limit.
24 Hour Cancellation Policy applies if lessons cancelled within 24 hours. This is strictly upheld for whatever reason given and the lesson fees will be lost and non-refundable. If the lesson is cancelled with more than 24 hours’ notice you can change the date.
It is required that you wear long sleeved tops, gloves are recommended and back protectors are mandatory for all jumping lessons. Hats, boots and body protectors can be hired for £3 per item. Shorts and trainers are not permitted.