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Rein and Shine People

The livery is already a British Horse Society (BHS) approved livery yard and the riding school will also become a BHS approved riding school. This can only be achieved and maintained with dedicated knowledgeable employees.
 
Instructors trained and qualified to at least BHS standards are on hand during all lessons. BHS qualified staff are always on hand in the livery yard.
 
The people working at the site will be professional, courteous, happy and motivated. Your experience should be satisfying and fulfilling, so you will be greeted and treated as a valued client and customer.
 
Our employees will be trained in a structured and motivational environment. Customer service will be an integral part of our staff training programme, as well as the need to understand the care that is needed to work with horses in a safe way.
 
However, it is important that our customers listen to the sound advice given by our team. Horses are wonderful animals, but like any large creature, they can unwittingly cause injury if not treated with due care and regard.
 
Johanna and John will always welcome positive comments and feedback about members of the team, but we will always listen and take due notice of any matters that you feel should be brought to our attention.

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